Hotel Impossible

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Hotel ImpossibleIt's almost impossible to survive in the highly competitive hotel business without competent customer service, because patrons who experience an unhappy hotel stay often visit online review sites to tell their negative stories. And once word gets around, guests stop coming around. That's when Anthony Melchiorri arrives on the scene. He's a hotel "fixer," the guy hotel operators call when their establishment needs to be overhauled. This hourlong series portrays the tough-love style Melchiorri uses at hotels across the country as he implements changes that include staff retraining and lobby renovations. With more than 20 years of experience in the hospitality business, Melchiorri says he knows the minute he walks into a hotel what needs to be fixed.
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S2, EP13 "The Western Riviera"Near the Rocky Mountains in Colorado, the Western Riviera Lodge is being crushed by debt.
S2, EP12 "Bromley Sun Lodge"In Vermont, the Bromley Sun Lodge is in need of a renovation.
S2, EP11 "Alpenhof Lodge"In Mammoth Lakes, Calif., the Alpenhof Lodge is struggling to stay afloat.
S2, EP10 "Gardenia Resort"In Jamaica to fix the many issues the Gardenia Resort has.
S2, EP9 "Casa Verde"Anthony helps an overworked owner take control of his hotel.
S2, EP8 "The Curve"Anthony has just four days to transform a former chain motel into a trendy boutique hotel.
S2, EP7 "Periwinkle Inn"In Cape May, NJ, America's oldest seaside resort town, Anthony tries to salvage the Periwinkle Inn.
S2, EP6 "Telemark Resort & Convention Center"Telemark Hotel & Resort owner threatens to fire everyone at the hotel.
S2, EP5 "Glacier Bear Lodge"Glacier Bear Lodge in Yakutat, Alaska, a dilapidated hotel for sport fishermen.
S2, EP4 "The Hotel Leger"The Hotel Leger in Calif. is a historic hotel and needs help from the entire town in order to be saved.
S2, EP3 "Maui Sunseeker Resort"Remodeling the biggest amenity, the rooftop deck in order to save the resort.
S2, EP2 "Triangle T Ranch"Renovate a struggling ranch resort that once hosted celebrities.
S2, EP1 "Caribe Playa Beach Resort"Caribe Playa Beach Resort in Puerto Rico has trash-littered beaches, a chaotic front desk and an unfit GM.
S1, EP13 "The Dream Inn - Daytona Beach, Fl."Renovating this hotel's interior and exterior.
S1, EP12 "The Vermont Inn - Mendon, Vt."Anthony transforms the Vermont Inn in Mendon, VT.
S1, EP11 "Dude Rancher Lodge- Billings, Mont."Anthony travels to Billings, Mont., where the historic Dude Rancher Lodge is out of touch and almost out of time.
S1, EP10 "Newport Spa & Whirlpool Suites: Newport, RI"Anthony goes to the Newport Inn, a hotel that is in danger of closing. It has 120 rooms, a large indoor pool, broken hot tubs and a gym with the latest equipment, but has poorly thought-out amenities and no maintenance staff.
S1, EP9 "Fiddler's Inn Nashville, Tennessee"The Fiddler's Inn must redecorate, rebrand and reconnect with its country music roots.
S1, EP8 "Southern Oaks Inn; Branson, Mo."The owners of the Southern Oaks Inn are in a power struggle for the hotel's leadership.
S1, EP7 "La Jolla Cove Suites: La Jolla, Ca"Anthony gives La Jolla's image and organization an overhaul in order to save this struggling gem.
S1, EP6 "The Hotel Corpus Christi Bayfront: Corpus Christi, Tx"The Hotel Corpus Christi Bayfront owner has lost interest in running his business and it's up to Anthony to bring the enthusiasm back before it's too late.
S1, EP5 "The Ocean Manor Resort: Fort Lauderdale Fl"The Ocean Manor is full of potential with its beachfront bar and sushi restaurant, but dirty rooms are ruining the hotel's chances.
S1, EP4 "The Purple Orchid Wine Country Resort & Spa"The owners of The Purple Orchid need help or these parents-to-be could lose their life savings and business.
S1, EP3 "Hotel New Yorker - Miami, Fl"Anthony goes to the New Yorker Hotel in Miami to help the turn their investment around.
S1, EP2 "The Penguin Hotel, South Beach, Fl."Anthony travels to South Beach to save a family-run boutique hotel.
S1, EP1 "Gurney's Inn - Montauk, NY"Anthony goes to Montauk, NY to help the Gurney's Inn stop living in the past and create a future for their family-run resort and spa.
It's almost impossible to survive in the highly competitive hotel business without competent customer service, because patrons who experience an unhappy hotel stay often visit online review sites to tell their negative stories. And once word gets around, guests stop coming around. That's when Anthony Melchiorri arrives on the scene. He's a hotel "fixer," the guy hotel operators call when their establishment needs to be overhauled. This hourlong series portrays the tough-love style Melchiorri uses at hotels across the country as he implements changes that include staff retraining and lobby renovations. With more than 20 years of experience in the hospitality business, Melchiorri says he knows the minute he walks into a hotel what needs to be fixed.
Original Air Date: Apr 9, 2012
Genres: RealityTV Series
Rating: TVPG
Playback: HD
2 seasons available on demand (26 episodes)
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