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911 Crisis CenterAn up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.No live or upcoming content available at this time
S2, EP22 "First Fourth"It's rookie Savannah's first time dispatching July Fourth; while she leans on her team's years of experience, there's no telling what's to come; when a drunk driver takes off on Savannah's officers, she must come to grips with a tragic outcome.
S2, EP21 "Fireworks"With July Fourth just around the corner, the dispatchers brace for nonstop complaints and hope for the best; when a block party breaks out in a fight, the dispatchers scramble to get the officers the details they need before it turns deadly.
S2, EP20 "Supervisor Matt"On Matt's first day as supervisor, he must navigate his new duties while leading the team that trained him just one year ago; anxieties spike when a caller learns of a possible hostage situation; reports of a house fire call for rapid action.
S2, EP19 "Me and the Trainee"The pressure is on Jessica and new trainee Patrick when a panicked woman calls 911 for her unresponsive boyfriend; while Jessica gets CPR started, Patrick is on his own to dispatch the rescue squad before it's too late.
S2, EP18 "It's Always Darkest Before It's Dawn"With only 24 hours to go before Memorial Day finally ends, Charline and the team's determination is put to the ultimate test after days of life-and-death emergencies; it all comes to a head when an officer chasing a suspect goes silent.
S2, EP17 "Memorial Day Weekend"The dispatchers brace for nonstop 911 calls as Memorial Day weekend ends with chaos; while the team handles a household shooting and a pursuit that becomes a standoff, supervisor Charline notices one of her own hasn't shown up and fears the worst.
S2, EP16 "The Officer's Wife"Dispatcher Savannah Brown settles in at CVD thanks to the support from her police officer spouse, but while helping callers in threatening situations with little information to relay to police, she fears she is sending them blindly into danger.
S2, EP15 "Mother of a Day"Shift supervisors Laura and Charline try their best to celebrate moms working on Mother's Day when a flood of calls come in to report a shooting.
S2, EP14 "Friday the 13th Part 911"When the dispatchers discover the last day of Police Week falls on Friday the 13th, some embrace the strange, while others struggle to find the humor through a shift of bizarre calls involving snakes, surfers and an unexpected seizure.
S2, EP13 "Police Week"The team honors their partners and is reminded of the danger police face daily; Savannah Brown, the youngest dispatcher at CVD, is eager to prove herself in front of her experienced colleagues.
S2, EP12 "The Loop"Jennifer Barber is thriving in her first year dispatching at CVD, but when she gets caught in a never-ending cycle of calls involving children, she must lean on her team to help every caller.
S2, EP11 "Cheers to Saving Lives"Jessica Merkosky keeps spirits high on the dispatch floor while her shift scrambles to make sense of a reported gunshot victim in the drive-thru lane; when Jessica coaches a caller through CPR on his mother, she's shocked to learn the cause.
S2, EP10 "Close Call"A year after dispatcher Donna Majoros took the 911 call before her mother passed, she leans on her best friend, Melinda, more than ever; Abby answers a call from an address connected to Donna, and her day goes from bad to worse.
S2, EP9 "Leaving a Legacy"Dispatcher Arnold Rinas taps into his 15 years of experience to prepare the new trainees for the job; he helps newbie Salena Hall navigate 911 and must deescalate a dangerous dispute when a neighbor pulls a gun on the caller and her family.
S2, EP8 "Pins, Prizes, and Dispatch Pride"As Dispatch Week winds down, Essence keeps her eye on the prize; Charline and Melanie help a caller track down a cat burglar; dispatcher Jennifer Barber struggles to get a caller to start CPR before it's too late, earning herself a lifesaver pin.
S2, EP7 "A Week to Be Appreciated"The shift is showered with food and fun during Appreciation Week, but the calls keep coming, including a robbery in real time and reports from the gruesome scene of an accident; dispatcher Tiffany Ward wins an award for a call from the previous year.
S2, EP6 "Supernatural Woman"Melinda Pilat is a bona fide believer in aliens and Bigfoot, thanks to her late father; leaning on his memory, she handles the horrors of a house on fire with dogs still inside and a caller in distress who discovers her nephew unresponsive.
S2, EP5 "Dispatch Dad"Rookie Steve Schieferstein is new to CVD but brings a wealth of experience as a former EMT and police officer; for 12 hours straight, Steve must adjust to the other side of the phone and handle all types of calls -- from roadkill to a full arrest.
S2, EP4 "Momivisor"Abby navigates being a new mom and a new supervisor; as she oversees the room, her skills are tested when a welfare check spirals into a pursuit; when reports of a juvenile with gunshot wounds come in, Abby faces a mother's worst nightmare.
S2, EP3 "Irish Moon"It's a double whammy at dispatch when St. Patrick's Day falls on a full moon; Charline takes matters into her own hands when she hears a couple screaming over an open line; the night shift tries to track down a man who reports he's been shot.
S2, EP2 "Matt on the Move"Matt Reinke has learned the ins and outs of dispatching and is ready apply for Supervisor; he must help a young girl threatened with a knife and a panicked caller with a baby struggling to breathe.
S2, EP1 "Mama Bear to Grizzly Bear"Supervisor Charline Polk is known as the Mama Bear of Chagrin Valley Dispatch; when she takes a 911 call from a concerned grandfather looking for his missing 2-week-old grandchild, Charline and the team combine forces to unravel the mystery.
S1, EP16 "Work Family"The team comes together to support Donna Majoros when she is faced with a call that brings a past trauma into light; when Essence takes a break, a carjacking goes from bad to worse; Melinda caps off another night at dispatch with a cake with a twist.
S1, EP13 "The First, First Responders"It's the best time of the year for the dispatchers; dispatcher appreciation week officially begins, and while morale is high, the crime rate seems to be higher; night shift is going to have to get creative to sort out a mess of emergencies.
S1, EP12 "Help Is on the Way"The shift comes together to support their pregnant teammate, Kaitlyn Schroeder, when she takes a call reporting two kids shot in the face, and a caller whose childbirth doesn't go exactly to plan.
S1, EP11 "They're Out There"The dispatchers at CVD brace for Full Moon madness; everything breaks loose throughout the night when a traffic stop turns into a full-blown pursuit, strange lights in the sky are seen, and a major accident leaves a motorcyclist motionless.
S1, EP10 "Double Homicide"Supervisor Christine Mooch Muccino drives the shift through a series of crises including a fatal car accident and a horrific shooting in broad daylight, but nothing shakes her to the core more than when she learns of a crisis at home.
S1, EP9 "Teamwork Makes the Dream Work"911 Dispatcher Jackie Chappuies takes training rookie Hayley Kilbane into her own hands; together they face back-to-back carjackings at the same gas station and a possible overdose that calls for immediate CPR.
S1, EP8 "Put to the Test"In her first week as supervisor, dispatcher Marra Wargo leads the team through a storm of emergencies, panicked witnesses, and a dog in danger.
S1, EP7 "What to Expect"Dispatcher Abby Encarnacion is pregnant with her first child and must navigate working 12-hour shifts, taking highly emotional calls, and instructing CPR to a mother who discovers her son is unresponsive.
S1, EP5 "Third Time's the Charm"The team must piece together the puzzle of a possible kidnapping; the dispatchers are interrupted during Nancy's wedding when they hear police call out someone's been shot.
S1, EP4 "Octopus Mode"Supervisor Charline Polk leans on her 16 years of experience to handle crisis after crisis, but when she answers the phone to an open line and screaming in the background, she is faced with a situation that chills her the bone.
S1, EP3 "Training Wheels"Trainee Matt Reinke is almost through the training program at CVD, but before he graduates, he must prove his ability to successfully navigate the night shift, the callers and his fellow dispatchers.
S1, EP1 "12 Hours Together"Dispatcher Essence Sullins and the night shift team take non-stop emergency calls from 6 p.m. to 6 a.m., including one that connects to someone in Essence's family.
An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.
Original Air Date: Nov 6, 2021
Genres: DocuseriesTV Series
Rating: TVPG
Playback: HD
2 seasons available on demand (34 episodes)
Available on
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