
Inspired by the real-life Emergency Task Force of Toronto, Ontario, Canada, this taut police drama chronicles the efforts of the Strategic Response Unit (SRU), an elite and highly skilled group of cops charged with rescuing hostages, defusing bombs and breaking up gangs. The series title comes from another part of their job, however: getting inside a suspect's head and discovering his emotional "flashpoint" that triggered the crisis in the first place.

The team rushes to save a woman when a disturbed man holds her hostage outside an office building.

Sgt. Parker is forced to confront his feelings about his child when a desperate man at a hospital holds doctors at gunpoint until his dying daughter gets a new heart.

Teen gang members seek revenge after a troubled classmate makes accusations of rape.

A woman kidnaps another woman and holds her hostage; when the situation escalates quickly, team members question how things was handled.